Banking and Insurance Industry

Insurance Management

Lecture, 1.00 ECTS


Course content

The course deals with the structure and the processes of the insurance business and deals with special aspects of the organization of insurance:

The core contents should include:
[1] organizational structure
[2] Legal forms of VU
[3] Insurance groups
[4] Process organization (value chain)
[5] Sales of an insurance company (functions of insurance distribution, customer group definition, product policy, pricing policy, distribution channels, remuneration of distribution (commission systems), IDD)
[6] Insurance business processes (inventory management, customer service, settlement, claims / performance)
[7] New business models in insurance / digitization
[8] Islamic Finance (Takaful)

Learning outcomes

After completing the module, students will be familiar with the functions, legal framework, the structure of the organization of banks and insurance companies and understand their business models.

Recommended or required reading and other learning resources / tools

Bücher: Farny, Versicherungsbetriebslehre;
Farny u.a. (Hg.), Handwörterbuch der Versicherung;
Schierenbeck, Hölscher, BankAssurance;
Albrecht, Peter: Zur Risikotransformationstheorie der Versicherung: Grundlagen und ökonomische Konsequenzen;
Schradin, Heinrich: Erfolgsorientiertes Versicherungsmanagement - Betriebswirtschaftliche Steuerungsansätze auf risikotheoretischer Grundlage;
Thommen/Achleitner: Allgemeine Betriebswirtschaftslehre;
Hartmann-Wendels u.a., Bankbetriebslehre;
Becker, Peppmeier: Bankbetriebslehre;
Grill, W./Perczynski, H.: Wirtschaftslehre des Kreditwesens;
Schierenbeck, H.: Ertragsorientiertes Bankmanagement;
Bacher: Bankmanagement;

Mode of delivery


Prerequisites and co-requisites


Assessment methods and criteria

Final examination including continuous in-lecture assessment