Due to the increased volume of helpdesk requests we have summarized the most important facts in this document. We thank you for your cooporation!
To use FH JOANNEUM services you need a combination of username or mail address and password.
The information below is referenced throughout this article.
Username:
- mmuster (Combination of first and last name or, for new accounts, the six-digit constellation of the form letter-number-number-letter-number-number). It used to physically login to an FH JOANNEUM computer.
Mail Address:
- max.mustermann@edu.fh-joanneum.at
General instructions
The following instructions are valid for employees, external tutors and students.
Campus Management System: JOANNEUM|online
https://online.fh-joanneum.at/JOANNEUMonline/
To login use username and password.
Virtual Campus / Moodle
https://virtueller-campus.fh-joanneum.at
To login use username and password. Please select the correct semester in the navigation on the upper right side of the screen.
VPN
The VPN Client is pre-installed on all FH JOANNEUM computers, for private devices the client can be downloaded here.
To login use username and password.
If the client does not start automatically you can find it under the name Cisco AnyConnect Secure Mobility Client in the start menu. Further details can be found at wissen.fh-joanneum.at.
Registration Password Management Service
If you haven’t registered for the Password Management Service until now, please do so immediately. It allows you to reset the password yourself, using a private e-mail address and a mobile phone number.
Problems resetting the password
If you reset your password, please ensure you open the confirmation link (which is sent to your private mail address) in the same browser where you also have the password management service open.
Office Suite
You are applicable to use the office suite on up to 5 devices during your studies / employment. The office suite can be downloaded here.
To login use mail address and password. Click Install Office.
Password expired / Initial password was not changed
You can change your password online
To login use username and password.
Use your expired password, it is still valid to set a new one but for nothing else!
Please note the password complexity requirements for the new password.
Mobile phone signature for signing documents
The cell phone signature secures your identity for electronic documents. Further information:
- Activation: https://www.buergerkarte.at/en/activate-mobile.html
- Step by step explanation of use: https://www.handy-signatur.at/hs2/#!infos/how-handy-signatur-works
- Sign a PDF document: https://www.handy-signatur.at/hs2/#!sign/single
Webmail
To login use mail address and password.
You can find further instructions under wissen.fh-joanneum.at/
Password expired / Initial password was not changed
You can change your password online.
To login use mail address and password.
Use your expired password, it is still valid to set a new one but for nothing else!
Please note the password complexity requirements for the new password.
Microsoft Teams
The central tool for communication in online teaching and teleworking is Microsoft Teams. A separate team is available for each course, division, Bachelor's and Master's degree programme. Teams for projects are also possible. Instructions can be found at wissen.fh-joanneum.at.
Make sure you are logged in to the Teams client or the Teams web version with your FH JOANNEUM account.
For general instructions, see wissen.fh-joanneum.at/