Frequently Asked Questions COVID-19


Questions about COVID-19? Here we are keeping you updated about measures and precautions at FH JOANNEUM.

What should you do if you suspect you have contracted COVID-19?

In the event of a suspected case, please stay at home and dial 1450 immediately. If you have any general questions, please contact the information line of the Austrian Agency for Health and Food Safety (AGES): 0800 555 621.

Where can I find the latest information about COVID-19?

The Federal Ministry of Social Affairs, Health, Care and Consumer Protection has a comprehensive list of the latest questions and answers. For the latest information on the global progression of the disease, see the website of the Health Ministry. Important information for universities can be found on the website of the Federal Ministry of Education, Science and Research. And for all general questions about the virus, we recommend consulting the website of the Health Ministry's Agency for Health and Food Safety (AGES) which also contains numerous short explanatory videos (in German).

Can I attend work or classes at FH JOANNEUM?

  • FH JOANNEUM will be closed to all students from 14.03.2020 (prospectively until 19.04.2020).

  • All on-site lectures, seminars, workshops and exams etc. held at FH JOANNEUM locations have been postponed until after 19.04.2020 at the earliest. We are currently working on options for substitute work and exams to be held online.

  • The availability of online courses is currently being expanded greatly: from Monday 16th March, an extensive number of lectures will be offered online. Students will be informed about the details of the individual lectures by your degree programs.

  • All public activities on-site are to be ceased and therefore the libraries will also be closed in each of the campuses. The online services of the library can be reached on a 24-hour basis.

The Federal Ministry of Education, Science and Research has set up a website to answer questions regarding studying and COVID-19, which can be reached here (German only).

  • All FH JOANNEUM employees will be working remotely from 16.03.2020 as far as possible. Certain employees in the areas of teaching and administration, who are critical to the running of FH JOANNEUM, will be exempted from teleworking. Those people will be informed directly.

  • All business trips and/or trips for company purposes are prohibited with immediate effect. The only exceptions are trips approved explicitly by the senior management.

  • Employees will be kept up-to-date via email and through our website about any possible further required measures.

What about the course guidance for students?

FH JOANNEUM will be closed to all students from 14.03.2020 (prospectively until 19.04.2020), but we will remain in contact digitally also for the course guidance. That means there will be no face-to-face course guidance appointments at FH JOANNEUM, but we gladly answer all your questions virtually.

Please contact us from Monday to Thursday from 9am to 5pm, as well as on Friday from 9am to 2pm, via the following channels:

Phone: +43 316 5453 8800
Social media: Facebook and Instagram

Which countries are classed as risk areas?

The risk areas are constantly being updated on the website of the Federal Ministry for European and International Affairs.

Are planned events still taking place at FH JOANNEUM?

All events, including Open House events, have been cancelled. The current situation as regards COVID-19 is constantly being reviewed in collaboration with the relevant authorities. The key priority is to ensure the safety of employees, students and visitors. We will therefore be following the recommendations issued by the Federal Ministry of Social Affairs, Health, Care and Consumer Protection when assessing the risk of holding events (as regards COVID-19).

General hygiene tips

Measures for protecting against Coronavirus (COVID-19):

Wash your hands frequently! Wash your hands regularly and thoroughly with soap or a disinfectant.

Keep your distance! Keep a distance of at least one metre between you and anyone showing signs of coughing or sneezing.

Do not touch your eyes, nose or mouth! Your hands can carry the virus and transfer it to your face!

Beware of your respiratory hygiene! Cover your mouth and nose with your bent elbow or a tissue when coughing or sneezing and then dispose of used tissues immediately.

More information and FAQ on the Coronavirus can be found on the website of the Federal Ministry of Social Affairs, Health, Care and Consumer Protection.