Frequently Asked Questions COVID-19


Questions about COVID-19? Here we are keeping you updated about measures and precautions at FH JOANNEUM.

What should I do if I feel symptoms or have tested positive for COVID-19?
If you have symptoms, please stay at home and dial the health advice hotline 1450. If you have any general questions, please contact the hotline of the Austrian Agency for Health and Food Safety (AGES) at 0800 555 621.
If you have symptoms or are infected, please also inform FH JOANNEUM at

Where can I find current information on COVID-19?
The Federal Ministry of Social Affairs, Health, Care and Consumer Protection provides a list of frequently asked questions and answers.
Important information for the university sector can be found on the website of the Federal Ministry of Education, Science and Research.

Are the FH JOANNEUM buildings open?
Access to the FH JOANNEUM buildings is possible only with an employee or student ID card or by prior appointment until at least 31 August 2020. For more information call +43 316 5453-0, Monday to Thursday 8:00 - 17:00, Friday 8:00 -14:00.
The information points at Alte Poststrasse 149 and Eggenberger Allee 11 in Graz will also be open during these times.

What precautions should I follow when studying or working at FH JOANNEUM?
1. Keep a distance of one metre from others.
2. Wearing a face mask is recommended.
3. Observe the hygiene rules.

What are the regulations for teaching and examinations from autumn 2020?
We are not yet sure what form teaching will take during the winter semester of 2020/2021. We very much hope working and studying will be possible at FH JOANNEUM but are also preparing for online teaching. Essentially it's a case of: digital first. We are planning both classroom and online teaching. If social distancing still applies during the winter semester 2020/21, this means that classes of over 30 people are best held online. In some subjects, we will offer a combination of online and classroom teaching by streaming lectures.
The current guidelines for examinations have continued to apply since 1 July 2020; Bachelor's exams, Master's exams and board exams can currently go ahead in person.

Study online: here are some IT tips for students and lecturers.

Where can I find course guidance?
Virtual course guidance is available by phone at +43 316 5453-8800⁠ or by chat from Monday to Thursday 9:00 to 17:00 and on Friday 9:00 to 14:00.
We are happy to answer your questions by email, on Facebook and on Instagram. Check our website for current information and updates.

What is the current admission procedure?
You'll find all dates for application and admission on the pages of the relevant degree programme. Here is an overview of all Bachelor's and Master's degree programmes for which you can apply until 17 August 2020. Further information regarding the admission procedure during COVID-19 can be found here.

Will there be any events at FH JOANNEUM?
Please check our website for detailed information about planned events.

Is the FH JOANNEUM Library open?
The reading rooms in the libraries remain closed until further notice due to the current COVID-19 situation and access to the bookshelves is not possible at the present time. However, we offer students, staff and external lecturers a contactless order and collect service at our libraries in Bad Gleichenberg, Graz WEST (Eggenberg) and Kapfenberg. Further information can be found here.