{"id":10053688,"date":"2020-03-17T15:00:42","date_gmt":"2020-03-17T13:00:42","guid":{"rendered":"https:\/\/www.fh-joanneum.at\/?p=53688"},"modified":"2022-10-11T13:34:26","modified_gmt":"2022-10-11T11:34:26","slug":"study-online-it-tips","status":"publish","type":"post","link":"https:\/\/www.fh-joanneum.at\/en\/news\/study-online-it-tips\/","title":{"rendered":"Study online: IT tips"},"content":{"rendered":"<div id=\"\" class=\"wp-block-text-content margin-bottom-normal\">\n    <div class=\"container-lg\">\n        <div class=\"row\">\n            <div class=\"col\">\n                <p><span class=\"text-content-from-excerpt\">Due to the increased volume of helpdesk requests we have summarized the most important facts in this document. We thank you for your cooporation! <\/span><\/p>\n\n            <\/div>\n        <\/div>\n            <\/div>\n<\/div>\n\n<div id=\"\" class=\"wp-block-text-content margin-bottom-normal\">\n    <div class=\"container-lg\">\n        <div class=\"row\">\n            <div class=\"col\">\n                <h4>Prerequisite for the use of digital services<\/h4>\n<p>To use FH JOANNEUM services you need a combination of <strong>username or mail address and password<\/strong>. <\/p>\n<p>The information below is referenced throughout this article.<\/p>\n<p>Username:    <\/p>\n<ul>\n<li>mmuster (Combination of first and last name or, for new accounts, the six-digit constellation of the form letter-number-number-letter-number-number). It used to physically login to an FH JOANNEUM computer.<\/li>\n<\/ul>\n<p>Mail Address: <\/p>\n<ul>\n<li>max.mustermann@edu.fh-joanneum.at<\/li>\n<\/ul>\n<h4>General instructions for students<\/h4>\n<h5>Campus Management System: JOANNEUM|online<\/h5>\n<p>At <a href=\"https:\/\/online.fh-joanneum.at\/JOANNEUMonline\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/online.fh-joanneum.at\/JOANNEUMonline\/<\/a> you will find information on courses and exams as well as your study confirmations. Video tutorials at <a href=\"https:\/\/wissen.fh-joanneum.at\/joanneumonline\/en\/study\/\" target=\"_blank\" rel=\"noopener noreferrer\">wissen.fh-joanneum.at<\/a> describe the relevant functionalities for you.<\/p>\n<p>To login use <strong>username and password<\/strong>. <\/p>\n<h5>Moodle<\/h5>\n<p><a href=\"https:\/\/moodle.fh-joanneum.at\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/moodle.fh-joanneum.at\/<\/a><\/p>\n<p>To login use <strong>username and password<\/strong>. Please select the correct semester in the navigation on the upper right side of the screen. <\/p>\n\n            <\/div>\n        <\/div>\n            <\/div>\n<\/div>\n\n<div\n    id=\"\"\n    class=\"wp-block-tipp-box margin-bottom-normal\"\n>\n    <div class=\"container-lg\">\n        <div class=\"row\">\n            <div class=\"col\">\n                <div class=\"tipp-box border border-warning\">\n                    <div class=\"tipp-box-inner p-2 p-md-3\">\n                        <h4 class=\"\">Tip<\/h4>\n                        <p>As a student, you can use the <a href=\"https:\/\/studo.com\/at\">Studo app<\/a> for free. We will pay the costs for the pro version for you. There you will find your timetable, e-mail and a grade overview in the form of an app.<\/p>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n<div id=\"\" class=\"wp-block-text-content margin-bottom-normal\">\n    <div class=\"container-lg\">\n        <div class=\"row\">\n            <div class=\"col\">\n                <h5>VPN<\/h5>\n<p>The VPN Client is pre-installed on all FH JOANNEUM computers, for private devices the client can be downloaded <a href=\"%5Bhttps:\/\/vpn.fh-joanneum.at\">here<\/a>. <\/p>\n<p>To login use <strong>username and password<\/strong>.<\/p>\n<p>If the client does not start automatically you can find it under the name <strong>Cisco AnyConnect Secure Mobility Client<\/strong> in the start menu. Further details can be found at <a href=\"https:\/\/wissen.fh-joanneum.at\/itservices\/blog\/2021\/09\/09\/how-can-i-configure-my-vpn-connection\/\" target=\"_blank\" rel=\"noopener noreferrer\">wissen.fh-joanneum.at<\/a>.<\/p>\n<h5>Registration Password Management Service<\/h5>\n<p>If you haven&rsquo;t registered for the <a href=\"https:\/\/pwms.fh-joanneum.at\/index.php\/login\/index\/register\" target=\"_blank\" rel=\"noopener noreferrer\">Password Management Service<\/a> until now, please do so immediately. It allows you to reset the password yourself, using a private e-mail address and a mobile phone number.<\/p>\n<h5>Problems resetting the password<\/h5>\n<p>If you reset your password, please ensure you open the confirmation link (which is sent to your private mail address) in the same browser where you also have the password management service open.<\/p>\n\n            <\/div>\n        <\/div>\n            <\/div>\n<\/div>\n\n<div id=\"\" class=\"wp-block-text-content margin-bottom-normal\">\n    <div class=\"container-lg\">\n        <div class=\"row\">\n            <div class=\"col\">\n                <h5>Mobile phone signature for signing documents<\/h5>\n<p>The cell phone signature secures your identity for electronic documents. Further information:<\/p>\n<ul>\n<li>Activation: <a href=\"https:\/\/www.buergerkarte.at\/en\/activate-mobile.html\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/www.buergerkarte.at\/en\/activate-mobile.html<\/a><\/li>\n<li>Step by step explanation of use: <a href=\"https:\/\/www.handy-signatur.at\/hs2\/#!infos\/how-handy-signatur-works\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/www.handy-signatur.at\/hs2\/#!infos\/how-handy-signatur-works<\/a><\/li>\n<li>Sign a PDF document: <a href=\"https:\/\/www.handy-signatur.at\/hs2\/#!sign\/single\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/www.handy-signatur.at\/hs2\/#!sign\/single<\/a><\/li>\n<\/ul>\n<h5>Webmail<\/h5>\n<p><a href=\"https:\/\/outlook.office.com\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/outlook.office.com<\/a> <\/p>\n<p>To login use <strong>mail address and password<\/strong>.<\/p>\n<p>You can find further instructions under <a href=\"https:\/\/wissen.fh-joanneum.at\/itservices\/blog\/2021\/09\/09\/how-can-i-configure-my-email-client\/\" target=\"_blank\" rel=\"noopener noreferrer\">wissen.fh-joanneum.at\/<\/a> <\/p>\n<h5>Password expired \/ Initial password was not changed<\/h5>\n<p>You can change your password <a href=\"%5Dhttps:\/\/pwms.fh-joanneum.at\/index.php\/login\/index\/changepwd\">online<\/a>. <\/p>\n<p>To login use <strong>mail address and password<\/strong>.<\/p>\n<p>Use your expired password, it is still valid to set a new one but for nothing else!<\/p>\n<p>Please note the <a href=\"https:\/\/pwms.fh-joanneum.at\/index.php\/welcome\/passwordpolicy\" target=\"_blank\" rel=\"noopener noreferrer\">password complexity requirements<\/a> for the new password.<\/p>\n<h4>Office Suite<\/h4>\n<p>You can use Word, Excel, PowerPoint, Outlook, OneNote and other Microsoft Office applications in the web app and install them on up to five private devices. You can find further details and the download <a href=\"https:\/\/portal.office.com\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a>.<\/p>\n<p>To login use <strong>mail address and password<\/strong>. Click <strong>Install Office<\/strong>.<\/p>\n\n            <\/div>\n        <\/div>\n            <\/div>\n<\/div>\n\n<div id=\"\" class=\"wp-block-text-content margin-bottom-none\">\n    <div class=\"container-lg\">\n        <div class=\"row\">\n            <div class=\"col\">\n                <div class=\"module-migration-headline\">\n<h3>Microsoft Teams<\/h3>\n<\/div>\n\n            <\/div>\n        <\/div>\n            <\/div>\n<\/div>\n\n<div id=\"\" class=\"wp-block-text-content margin-bottom-normal\">\n    <div class=\"container-lg\">\n        <div class=\"row\">\n            <div class=\"col\">\n                <p>The central tool for communication in online teaching and teleworking is Microsoft Teams. A separate team is available for each course, division, Bachelor&rsquo;s and Master&rsquo;s degree programme. Teams for projects are also possible. Instructions can be found at <a href=\"https:\/\/wissen.fh-joanneum.at\/itservices\/microsoft-teams\/\" target=\"_blank\" rel=\"noopener noreferrer\">wissen.fh-joanneum.at<\/a>. Download links: <a href=\"https:\/\/apps.apple.com\/at\/app\/microsoft-teams\/id1113153706\" target=\"_blank\" rel=\"noopener noreferrer\">IOS<\/a> and <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.microsoft.teams&amp;hl=de_AT\" target=\"_blank\" rel=\"noopener noreferrer\">Android<\/a>.<\/p>\n\n            <\/div>\n        <\/div>\n            <\/div>\n<\/div>\n\n<div\n    id=\"\"\n    class=\"wp-block-tipp-box margin-bottom-normal\"\n>\n    <div class=\"container-lg\">\n        <div class=\"row\">\n            <div class=\"col\">\n                <div class=\"tipp-box border border-warning\">\n                    <div class=\"tipp-box-inner p-2 p-md-3\">\n                        <h4 class=\"\">Tip<\/h4>\n                        <p>Make sure you are logged in to the Teams client or the <a href=\"https:\/\/teams.microsoft.com\/\">Teams web version<\/a> with your FH JOANNEUM account.<\/p>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n<div\n    id=\"\"\n    class=\"wp-block-content-image margin-bottom-normal\"\n>\n    <div class=\"container-lg\">\n        <div class=\"row\">\n            <div class=\"col-12\">\n                <div >\n\n                    <div class=\"image-wrapper\">\n                        <picture>\n                        <source\n                media=\"(max-width: 576px)\"\n                srcset=\"https:\/\/cdn3.fh-joanneum.at\/media\/2020\/03\/study-online-it-tipps-5.png, https:\/\/cdn3.fh-joanneum.at\/media\/2020\/03\/study-online-it-tipps-5-768x291.png 2x\"\n            \/>\n                    <source\n                media=\"(max-width: 768px)\"\n                srcset=\"https:\/\/cdn3.fh-joanneum.at\/media\/2020\/03\/study-online-it-tipps-5-768x291.png, https:\/\/cdn3.fh-joanneum.at\/media\/2020\/03\/study-online-it-tipps-5-1024x388.png 2x\"\n            \/>\n                    <source\n                media=\"(max-width: 1024px)\"\n                srcset=\"https:\/\/cdn3.fh-joanneum.at\/media\/2020\/03\/study-online-it-tipps-5-1024x388.png, https:\/\/cdn3.fh-joanneum.at\/media\/2020\/03\/study-online-it-tipps-5.png 2x\"\n            \/>\n                    <source\n                media=\"(max-width: 1261px)\"\n                srcset=\"https:\/\/cdn3.fh-joanneum.at\/media\/2020\/03\/study-online-it-tipps-5.png, https:\/\/cdn3.fh-joanneum.at\/media\/2020\/03\/study-online-it-tipps-5.png 2x\"\n            \/>\n                    <source\n                media=\"(max-width: 1261px)\"\n                srcset=\"https:\/\/cdn3.fh-joanneum.at\/media\/2020\/03\/study-online-it-tipps-5.png, https:\/\/cdn3.fh-joanneum.at\/media\/2020\/03\/study-online-it-tipps-5.png 2x\"\n            \/>\n                <img decoding=\"async\"\n        class=\"img-fluid @if ($image_credit || $media_subtitle) mb-2 @endif @if ($lightbox) modal-trigger @endif\" @click=\"modal = !modal\" aria-expanded=\"false\"\n        src=\"https:\/\/cdn3.fh-joanneum.at\/media\/2020\/03\/study-online-it-tipps-5.png\"\n        alt=\"Study online: IT-Tipps 4\"\n        title=\"\"\n         loading=\"lazy\"             >\n<\/picture>\n\n                                                                            <p class=\"text-muted\">All employees and students can use Microsoft Teams.<\/p>\n                                            <\/div>\n\n                                    <\/div>\n\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n<div id=\"\" class=\"wp-block-text-content margin-bottom-normal\">\n    <div class=\"container-lg\">\n        <div class=\"row\">\n            <div class=\"col\">\n                <h5>Supplementary Software<\/h5>\n<p>For cloud computing or development tools, you can use <a href=\"https:\/\/azureforeducation.microsoft.com\/devtools\" target=\"_blank\" rel=\"noopener noreferrer\">Azure Dev Tools<\/a> free of charge. <a href=\"https:\/\/de.mathworks.com\/products\/matlab.html\" target=\"_blank\" rel=\"noopener noreferrer\">Matlab<\/a> helps you solve mathematical problems and graphically display the solutions.<\/p>\n<h5>Hardware<\/h5>\n<p>If you need new IT hardware, you can get a discount as a student at <a href=\"https:\/\/www.edustore.at\/\" target=\"_blank\" rel=\"noopener noreferrer\">EDUstore<\/a> and <a href=\"https:\/\/ubook.at\/\" target=\"_blank\" rel=\"noopener noreferrer\">U:Book<\/a> (Attention: predefined sales windows).<\/p>\n\n            <\/div>\n        <\/div>\n            <\/div>\n<\/div>\n\n<div\n    id=\"\"\n    class=\"wp-block-tipp-box margin-bottom-normal\"\n>\n    <div class=\"container-lg\">\n        <div class=\"row\">\n            <div class=\"col\">\n                <div class=\"tipp-box border border-warning\">\n                    <div class=\"tipp-box-inner p-2 p-md-3\">\n                        <h4 class=\"\">Tip<\/h4>\n                        <p><a href=\"https:\/\/wissen.fh-joanneum.at\/\">wissen.fh-joanneum.at\/<\/a> contains instructions on JOANNEUM|online, Microsoft Teams, printers, WLAN and many other topics. <a href=\"https:\/\/desktop.fh-joanneum.at\/\">desktop.fh-joanneum.at<\/a> summarises all important FH JOANNEUM links for you.<\/p>\n<p><strong>How can I get help if there are problems with IT systems?<\/strong> The helpdesk supports you. Please send your request by e-mail to <a href=\"mailto:helpdesk@fh-joanneum.at\">helpdesk@fh-joanneum.at<\/a> or call +43 316 5453-8888. The current operating hours can be found at <a href=\"https:\/\/www.fh-joanneum.at\/en\/university\/services\/helpdesk\/\">www.fh-joanneum.at\/helpdesk<\/a>. <\/p>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n\n\n\n\n\n\n\n","protected":false},"excerpt":{"rendered":"<p>Due to the increased volume of helpdesk requests we have summarized the most important facts in this document. We thank you for your cooporation! <\/p>\n","protected":false},"author":11,"featured_media":10053678,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[10000754],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.fh-joanneum.at\/en\/wp-json\/wp\/v2\/posts\/10053688"}],"collection":[{"href":"https:\/\/www.fh-joanneum.at\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.fh-joanneum.at\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.fh-joanneum.at\/en\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/www.fh-joanneum.at\/en\/wp-json\/wp\/v2\/comments?post=10053688"}],"version-history":[{"count":0,"href":"https:\/\/www.fh-joanneum.at\/en\/wp-json\/wp\/v2\/posts\/10053688\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.fh-joanneum.at\/en\/wp-json\/wp\/v2\/media\/10053678"}],"wp:attachment":[{"href":"https:\/\/www.fh-joanneum.at\/en\/wp-json\/wp\/v2\/media?parent=10053688"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.fh-joanneum.at\/en\/wp-json\/wp\/v2\/categories?post=10053688"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.fh-joanneum.at\/en\/wp-json\/wp\/v2\/tags?post=10053688"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}