IT Law & Management

Seminar, 2.00 ECTS

 

Course content

Students gain knowledge about communication patterns, how to analyse conflicts, learn about conflict dynamics, escalation of conflicts, Mediation of conflictc.

Learning outcomes

None.

Recommended or required reading and other learning resources / tools

Mediation journal (library, Hardcopy)

Glasl, Konfliktmanagement

Getting to yes, Fisher et al

Mode of delivery

Seminar

Prerequisites and co-requisites

None.

Assessment methods and criteria

inherent