International Management

Process and Operations Management

Lecture, 2.00 ECTS


Course content

This course focuses on fundamental methods of planning, analyzing, optimizing and illustrating processes, as well as the integration and importance of business processes in the organisation. The methods and tools necessary for this course will be illustrated with the help of practical examples.

Learning outcomes

After completing this course, students are able to correctly classify process management instruments and also to apply them. The students know the relevant methods of process planning, analysis and optimization.

Recommended or required reading and other learning resources / tools

Allweyer: Geschäftsprozessmanagement: Strategie, Entwurf, Implementierung, Controlling (2005)
Academic Journals:
International Journal of Project Management

Mode of delivery

Lecture, 1 group, 2 SWS, 2 ASWS

Prerequisites and co-requisites


Assessment methods and criteria

Final exam, class interaction