Process and Operations Management
Lecture, 2.00 ECTS
This course focuses on fundamental methods of planning, analyzing, optimizing and illustrating processes, as well as the integration and importance of business processes in the organisation. The methods and tools necessary for this course will be illustrated with the help of practical examples.
After completing this course, students are able to correctly classify process management instruments and also to apply them. The students know the relevant methods of process planning, analysis and optimization.
Recommended or required reading and other learning resources / tools
Allweyer: Geschäftsprozessmanagement: Strategie, Entwurf, Implementierung, Controlling (2005)
International Journal of Project Management
Mode of delivery
Lecture, 1 group, 2 SWS, 2 ASWS
Prerequisites and co-requisites
Assessment methods and criteria
Final exam, class interaction