This seminar introduces AI agents powered by LLMs as a practical solution for business process optimization and intelligent automation. Unlike traditional RPA-approach, which automates fixed tasks, LLM-based agents bring adaptive, context-aware intelligence to business and industrialworkflows. Participants will discover how to design and deploy intelligent agents that connect with business tools, automate repetitive tasks, and improve decision-making. Designed for business practitioners, managers, and consultants with limited technical expertise, the workshop focuses on realworld applications.
Learning Content:
- Fundamentals of AI agents for business optimization
- Designing and prompting LLM-powered agents
- Connecting agents with business tools
- Hands-on case study: AI customer support & sales assistant (TBD)
- Using the n8n no-code platform for workflow design.
- Local installation of LLMs to support industrial safety requirements
Outcome:
- Understand the concepts and architectures behind AI agents
- Be able to design and implement LLM-powered agents for business tasks
- Recognize key opportunities for automation in their organizations
- Gain confidence to apply AI agents in customer service, operations, and beyond — without needing advanced programming skills
Workshop leader:
Prof. Dr. Vitaly Mezhuyev, PhD, ScD
Costs and organisation:
The workshop costs €480 and will take place in person at the Hightech Campus Kapfenberg.
Participation will be certified with a certificate of attendance.
Registration:
Registration is required to participate in our AI workshop.
Contact:
If you have any questions about the AI workshop programme, please contact kerstin.muhr@fh-joanneum.at.