Helpdesk
The Helpdesk at FH JOANNEUM supports students, lecturers and staff members by telephone, e-mail and via our ticketing system at the following times:
- MO-TH:
08:00-14:00
14:00-16:00 Journal Service at Graz / Alte Poststraße 147 / Room 319a - FR:
08:00-14:00
14:00-15:00 Journal service at Graz / Alte Poststraße 147 / room 319a
During the Summer and Easter holidays the Helpdesk is in limited operation:
- MO-FR: 08:00-14:00
Helpdesk for part-time degree programmes
We support students and teachers of part-time degree programmes and courses by telephone, e-mail and via our ticketing system at the following times:
- TH: 17:00-21:00
- FR: 14:00-21:00
- SA: 08:00-13:00
During the extended helpdesk, staff members can personally
- at the FH JOANNEUM Graz at Eggenberger Allee 11, room 308
be contacted.
There is no support for part-time degree programmes during non-teaching periods.
Our IT Services
Documentation and instructions can be found at wissen.fh-joanneum.at. Important links for staff and students are summarized under desktop.fh-joanneum.at. desktop.fh-joanneum.at is only accessible within the FH network or with a VPN connection.