Services

Helpdesk

 

During the following operating hours the FH JOANNEUM Helpdesk will support you:

  • MO: 08:00-16:00
  • TU: 08:00-16:00
  • WE: 08:00-16:00
  • TH: 08:00-16:00 as well as 17:00-22:00 (extended helpdesk).
  • FR: 08:00-15:00 as well as 15:00-22:00 (extended helpdesk)
  • SA: 08:00-16:00 (extended helpdesk)

During Summer vacation, semester break and Easter break the helpdesk is in limited operation:

  • MO-FR: 08:00-14:00
Extended Helpdesk

The extended helpdesk is aimed at students and teachers of the part-time degree programs and courses.

During the extended helpdesk, on-site staff can personally

  • at the FH JOANNEUM Graz at Eggenberger Allee 11, room 308

or

  • at FH JOANNEUM Kapfenberg in Building C, Room 315 (Library)

can be contacted.

There is no support for part-time courses during non-teaching periods.

Our IT Services

Tip:

Documentation and instructions can be found at download.fh-joanneum.at. Important links for staff and students are summarized under desktop.fh-joanneum.at. desktop.fh-joanneum.at is only accessible within the FH network or with a VPN connection.