Services

Helpdesk

 

The Helpdesk at FH JOANNEUM supports students, lecturers and staff members by telephone, e-mail and via our ticketing system at the following times:

  • MO-TH:
    08:00-14:00
    14:00-16:00
    Journal Service at Graz / Alte Poststraße 147 / Room 319a
  • FR:
    08:00-14:00
    14:00-15:00
    Journal service at Graz / Alte Poststraße 147 / room 319a

During the Summer and Easter holidays the Helpdesk is in limited operation:

  • MO-FR: 08:00-14:00
Helpdesk for part-time degree programmes

We support students and teachers of part-time degree programmes and courses by telephone, e-mail and via our ticketing system at the following times:

  • TH: 17:00-21:00
  • FR: 14:00-21:00
  • SA: 08:00-13:00

During the extended helpdesk, staff members can personally

  • at the FH JOANNEUM Graz at Eggenberger Allee 11, room 308

be contacted.

There is no support for part-time degree programmes during non-teaching periods.

Our IT Services

Tip:

Documentation and instructions can be found at wissen.fh-joanneum.at. Important links for staff and students are summarized under desktop.fh-joanneum.at. desktop.fh-joanneum.at is only accessible within the FH network or with a VPN connection.