Before the journey can begin, all passengers must be brought on board and guided through the check‒in. In order to ensure a smooth and reliable procedure, detailed preparation and a sophisticated check‒in process are necessary. The aim of the bachelor’s thesis is to identify current problems in the check-in process and to solve these problems by developing a new check‒in procedure. The focus is on improving the digital process in terms of user experience. Using the Design Thinking method, a new user-friendly concept has been developed that creates added value for the guests.
Bachelor's Thesis | Information Design
From home to the cabin
Redesigning the online check-in to a cruise![© Information Design Von zu Hause bis zur Kabine 3](https://cdn3.fh-joanneum.at/media/2022/09/von-zu-hause-bis-zur-kabine-4-e1663829629960.jpg)
© Information Design