Silke Luef
My internship at IB Informatik Beratung GmbH.
Key data
Job title: Trainee in Quality Management
Company: IB Informatik Beratung GmbH
Place: Graz, Austria
I completed my internship from March to May 2022
My tasks during the internship:
- Conduct research on the requirements of ISO 9001:2015
- Prepare the required documents for ISO 9001:2015
- Optimize processes
- Train employees for the audit
- Conducting the audit
Why I enjoyed my internship:
I really enjoyed the work I did because I could see how useful the ISO 9001:2015 certification is and how it benefits the company. The working environment and climate in the company was also very relaxed and informal, so I immediately felt comfortable. If I had any questions, I could turn to the employees and they always helped me immediately. The daily "coffee gossip" has always loosened up the everyday work a bit. Above all, I can write my bachelor thesis in cooperation with the company.
What I have learned:
- Understand and develop the content of ISO 9001:2015
- Approach the work in a structured manner
- How to do a process optimization
- How to conduct training
Cool experiences and successes:
I successfully completed the tasks that I was supposed to complete during the internship and was therefore paid a performance bonus.
How I got the internship:
I already did a holiday job in the company in summer 2021 and as part of this holiday job I found out that the institution also offers internships. That's why I asked for an internship at the end of the summer job and they offered me one.